Privacy Policy

Last Updated: 1st August 2025

Ballingdon Hall ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.ballingdongroup.com.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Information you provide directly

When you complete forms, sign up to newsletters, or contact us (name, email address, phone number, company name, etc.).

Technical information

Including IP address, browser type, device details, and operating system.

Usage information

How you interact with our website (pages visited, time spent, referral source).

Cookies and tracking technologies

As explained in our Cookies Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

To operate and maintain our website.
To respond to enquiries and provide customer support.
To send updates, newsletters, or marketing communications (with your consent).
To improve the performance, security, and usability of our website.
To comply with legal and regulatory requirements.

3. Legal Basis for Processing

We process personal data under the following legal bases:

Consent

Where you have agreed to receive marketing or communications.

Contract

Where processing is necessary to provide services you requested.

Legitimate interests

For improving our website, protecting against fraud, and understanding user behaviour.

Legal obligation

Where processing is required to comply with applicable laws.

4. Sharing Your Information

We will not sell or rent your data.

We may share information with:

Service providers and partners
Who support our business operations (e.g., IT support, analytics providers).
Legal authorities
Where required by law or to protect our legal rights.
Group companies
Within Ballingdon Hall for operational and administrative purposes.

5. International Data Transfers

If your data is transferred outside the UK/EEA, we will ensure that appropriate safeguards (such as Standard Contractual Clauses or equivalent protections) are in place to protect your information.

6. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under UK GDPR, you have the following rights:

The right to access your personal data

The right to correct inaccurate data

The right to request deletion

The right to restrict processing

The right to data portability

The right to withdraw consent

To exercise your rights, please contact us using the details at the bottom of this page.

8. Security of Your Information

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

We encourage you to review their privacy policies before providing personal data.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or want to exercise your data rights, please don't hesitate to contact us.